OFFICIAL DATA POLICY FOR END USERS CLIENTS ON HIGHSPEED COUNTRY INTERNET LiTE NETWORKS.
This is NOT applicable to our PRIME customers
GENERAL PUBLIC RELEASE
HighSpeed Country Internet, LLC
Date: June 1, 2020
Re: Updated fair usage and data policy for all users.
Dear Customer: Please note that we are relaying the telecommunication carriers updated fair usage and data policy to our customers. We did not make this policy. However, in order to be able to continue to provide internet to our LiTE customers, we have to be in full compliances with the carriers fair usage and data policy or they will terminate our account, which means all of your accounts. We must all be in compliance together.
Effective immediately, this document is considered the latest Acceptable Data Use Policy in force and is subject to change without any further notice.
The kinds of traffic that the carrier predominantly limits are those that consume excessive amounts of data in short periods and create tower congestion that limits other end-users.
The following is a list of common activities that the carriers will NO longer allow:
- Excessive use of streaming video services, including but not limited to Netflix, Hulu, Amazon Prime, Apple TV+, Disney+, Roku TV, Sling TV, and Tubi TV
- Any use of satellite TV service provider, including but not limited to Direct TV, Joey Hopers, Dish Network, and Comcast.
- Any use of online video game services, including but not limited to Xbox Live, PlayStation Network, and Nintendo Direct. These devices are NOT allowed on the network at all.
- Excessive use of social media platforms that report heavy usage, including but not limited to TikTok, Instagram, Snapchat, Facebook, including LIVE on any of these platforms.
- Peer-to-peer networking services — also known as “torrenting.”
- Use of any Access Point Name that is not provided by HighSpeed Country Internet.
- Use of more than 250GB per month on a single account
- Alarming usage (50% or more of their data allotment) in the first several days of a billing cycle
- Resale and subsequent utilization of service for public or “internet cafe-style” use
We agree with the carriers’ decision. Limiting these services is imperative to reducing network strain and ensuring that most users see equal speeds and access.
Any plan on our service will see their speeds reduced to up to 100Kbp/s or service stopped completely after 250GB of usage on any single service plan, or if using an APN that is not assigned by HighSpeed Country Internet.
Data usage is consistently over
high-speed allotments, which is creating congestion on towers and resulting in
reduced network efficacy for non-abusive customers. Common usage is 50GB-180GB,
with certain users consuming upwards of 250GB of data on a single line, during
one billing cycle. Additionally, the most prevalent type of network traffic
being reported is identified as Content Delivery Networks and game services.
These are not business or business-related uses.
Any traffic identified as a potential abuse case will be suspended until the reset cycle date. If the abuse continues, the account will be terminated.
This initiative aims to reduce or eliminate the number of active monthly users that surpass their high-speed data allotment, particularly those that are considered “heavy users” at over 250GB in one billing cycle.