Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally identifiable information’ (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What Personal Information Do We Collect from The People That Visit Our Blog, Website or App?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience.

When Do We Collect Information?

We collect information from you when you respond to a survey, fill out a form or enter information on our site.

How Do We Use Your Information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

• To allow us to better service you in responding to your customer service requests.
• To administer a contest, promotion, survey or other site feature.
• To send periodic emails regarding your order or other products and services.

How Do We Protect Visitor Information?

We do not use vulnerability scanning and/or scanning to PCI standards.

We do not use Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do We Use ‘Cookies’?

We do not use cookies for tracking purposes. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.

If you disable cookies use, some features will be disabled that make your site experience more efficient and some of our services will not function properly. However, you can still place orders.

Links to Other Websites or Agencies

This Privacy Policy applies only to HCI and the HCI website. The policies and procedures expressed here do not apply to links located on the HCI website to other websites and/or agencies not operated or controlled by HCI (“Third Party Sites”) and a link from the HCI website does not imply endorsement or review of a Third-Party Site. HCI recommends contacting those sites directly for information on their privacy policies.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Google
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

We have not enabled Google AdSense on our site but we may do so in the future.

California Online Privacy Protection Act
CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy. – See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA we agree to the following:
Users can visit our site anonymously.

Once this privacy policy is created, we will add a link to it on our home page or as a minimum on the first significant page after entering our website.

Our Privacy Policy link includes the word ‘Privacy’, and can be easily be found on the page specified above.

Users will be notified of any privacy policy changes:
• On our Privacy Policy Page

Users are able to change their personal information:
• By emailing us

How does our site handle do not track signals?
We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third party behavioral tracking?
It’s also important to note that we do not allow third party behavioral tracking

COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online. We do not specifically market to children under the age of 13.

CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

• Send information; respond to inquiries, and/or other requests or questions.
• Process orders and to send information and updates pertaining to orders
• We may also send you additional information related to your product and/or service.
• Market to our mailing list or continue to send emails to our clients after the original transaction has occurred

To be accordance with CANSPAM we agree to the following:

• NOT use false, or misleading subjects or email addresses
• Identify the message as an advertisement in some reasonable way
• Include the physical address of our business or site headquarters
• Monitor third party email marketing services for compliance, if one is used.
• Honor opt-out/unsubscribe requests quickly
• Allow users to unsubscribe by using the link at the bottom of each email

Privacy and Data Protection Statement

High-speed Country Internet (“HCI”) has been built on the trust of our friends, families, and neighbors. To preserve honor and privacy of all information provided, HCI is committed to the following:

• All data provided to HCI is processed fairly and lawfully.
• HCI maintains strict security systems and policies designed to avoid unauthorized access to the information.
• HCI will not share information to any external organization unless HCI has the customer’s permission, is required to do so by law, or has previously informed the customer.
• HCI’s goal is to keep information up-to-date.

Security Statement
HCI is committed to guaranteeing that our customers’ data is protected. In order to halt unauthorized access or exposure, we have put in place suitable physical, electronic and managerial methods to safeguard and secure the data we manage. HCI has taken organizational and commercially reasonable precautions to avoid the loss, misuse, or alteration of data. Though HCI seeks to conserve the privacy of those who use our services, there is fundamental risk with internet-based activities. No method of transmission over the internet or method of electronic storage is 100% secure and reliable; therefore, HCI cannot guarantee complete security.

Communications

HCI may use data collected in newsletters, marketing or promotional materials, and other resources that are relevant to the users and administrators of HCI’s services. To be accordance with CANSPAM we agree to the following:

• NOT use false, or misleading subjects or email addresses
• Identify the message as an advertisement in some reasonable way
• Include the physical address of our business or site headquarters
• Monitor third party email marketing services for compliance, if one is used.
• Honor opt-out/unsubscribe requests quickly

Changes and Updates

HCI services and/or business may change from time to time. As a result, it may be necessary for HCI to make changes to this Privacy Policy. HCI reserves the right to update or modify this Privacy Policy at any time and without prior notice. Please review this policy periodically, especially before providing any data. Use of HCI services after any changes or revisions to this Privacy Policy shall indicate agreement with the terms of such revised Privacy Policy.

Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.

Highspeed Country Internet, LLC
PO Box 54,
Temple, GA 30179
404-215-3280
accounts@hcicomm.net

Last updated 07/22/2024